CSA Terms & Agreements

Terms of AgreementSTRAIGHT OUT OF THE GROUND CSA TERMS OF AGREEMENT

~Please read and accept these policies to become a member. By choosing to enroll in a CSA program with Straight Out of The Ground you are agreeing to these terms and policies~

In order for you to gain the most from your Straight Out of The Ground CSA experience, please read the following policies and understandings that keep our CSA working smoothly for everyone involved, especially you. Your experience and satisfaction is paramount and reading this material is the first step to help towards that goal.

CSA stands for ‘Community Supported Agriculture.’ CSA programs are an excellent way to ensure you receive the highest quality local agricultural products and also show your support for local farms such as ours. This is much more than a convenient way to purchase your produce and food, you are actually showing your support and contracting with the farm for a certain number of shares. Additionally your subscription shows that you understand the challenging nature of farming and the work it takes to plant, tend, and harvest crops. Straight Out of The Ground does deliver and drop off your weekly shares. However we do not see ourselves as  a delivery service; your subscription is a contract to receive a 22 weeks of produce. By making this commitment you are doing so much to support our farm and the local food system. Thank you for considering a CSA with Straight Out of The Ground.

By working directly with our farm there are many benefits including: fresher produce, direct communication with the farm and a vibrant, healthy food experience. Straight Out of The Ground will do all we can to assure a bountiful harvest that goes according to plan, but certain things are beyond our control.  

MY RESPONSIBILITIES AS A CSA MEMBER

Guarantees: I understand that Straight Out of The Ground cannot guarantee the delivery of specific crops at specific times in specific quantities. I know the farm will d0 its best however I fully understand that adjustments and changes may need to occur as the farm negotiates with Mother Nature (and Traffic) to bring the best food and produce possible. If adjustments are warranted I understand that Straight Out of The Ground will make every attempt to communicate with me in advance so that I am kept up to date.  I understand that adjustments to the CSA program are solely the discretion of Straight Out of The Ground, but also understand that the farm will strive to gather member input and perspective along the way.

Picking Up My Share: As a CSA member, I understand that I am responsible for picking up my weekly share from my chosen pickup location during the designated time frame.

Unable to Pick Up My Share: If for any reason I cannot pick up my weekly share shipment, I understand that I am responsible to either make arrangements two days prior to delivery by midnight in order to to skip a shipment OR to have someone pick up my share delivery and check off my name on the sign-in sheet.

Donation of Shares Not Picked Up: As a CSA member, I understand that if I do not pick up my share within the distribution time frame, it will be donated to an interested party or facility, designated by pickup location host.

Keeping Account Information Updated: As a member of the Straight Out of The Ground CSA program, I agree to pay my account in a timely manner and keep my membership account information up to date.

CSA Communication & Confidentiality Practices: I understand that Straight Out of The Ground communicates with CSA members primarily through email and blogging and may use my information for this purpose. As a CSA member, I understand that it is my responsibility to open and read all emails to stay informed. If my email address or any other contact information changes, I will contact straightoutoftheground@gmail.com. I also understand that Straight Out of The Ground does not sell or rent my email list or my private customer information.

Cancellation & Refund Policy: Once enrolled as a subscriber, I understand that I may cancel my subscription at any time at least four days prior to the next scheduled pick-up by emailing  straightoutoftheground@gmail.com and communicating in writing that I would like to cancel my subscription. For longer term share subscriptions, I understand that I may receive a refund but it will be at the discretion of Straight Out of The Ground after analysis of my account. Some of my subscription funds may have been allocated already to expenses which allow the farm to grow my produce. In the event that a refund is made I understand it may take up to 30 days to receive my refund.

AGREEMENT

I would like to be a member of Straight Out of The Ground CSA and have read and agree to the policies above.